Below you will find what some of our customers say about our dealership.
Fantastic people
In the middle of a road trip with my twin brother somewhere east of Freeport Illinois my 2001 Deuce just stopped running. Called the service department & they dispatched a truck & trailer within minutes. Less than an hour later my bike was in the technician’s capable hands. My brother & I took advantage of the restaurant at the dealer & enjoyed a delicious meal. Before we could finish the service department had repaired the bike, bad aftermarket battery, they installed a new Harley-Davidson gel battery, checked charging system & away I went . Very happy, pleased & grateful. Great people. Thank you.
Bought bike with new battery & never gave in a second thought. It’s on a battery tender when parked. Moral of story, Stick with OE Harley-Davidson parts. Again turned a really lousy situation into nothing more than a “ bump in the road “ ?
Kevin, Winfield ILLINOIS
Dealership
Due to health issues, I decided to sell my 2017 Ultra Limited.
Several thousands of extra dollars were spent at the Dekalb dealership and when I offered the bike to them, they expected me to give it to them.
I called Kegel’s and talked to Johnny and he said to let them take a look at it.
We agreed on a price and when they wrote the check, it was for more than what I had asked for!
These are extremely nice people, not like what I was accustomed to dealing with.
Any money I spend going forward will be at Kegel Harley Davidson.
David, Dekalb ILLINOIS
Best Experience
Drove 7.5 hours to pick up my first Harley-Davidson from Kegel. It was well worth the trip. It was just as described and beautiful. Rich, my salesman, made the whole experience awesome! I am still raving about the experience to my friends and family. The attached diner is great and serves some of the best food anywhere. I highly recommend this dealership to anyone. You have to eat at Johnny Pamcakes while you're there it is worth it. Everyone at Kegel was friendly and happy to help my wife and I. Truly a great experience that I will never forget. Joe in finance was also a terrific person to deal with. I have had many less than stellar experiences with other finance people at other places but Joe was great. I rode the 7.5 hours trip back home that same day and it was truly breathtaking how refined the new Harley's are compared to my other motorcycle. The 114 engine is tremendous. If you are looking for a dealership that will make it special, within reason of course, this is the place!
Andy, Clarksville TN
Good Guys
What a laid back pleasant buying experience! Fair price, No pressure and honest. We shopped Woodstock Harley and then came back to Rockford. Totally different experiences. Woodstock plays the "Let me ask my manager game". Woodstock Harley is seriously overpriced. It was almost like they didn't want to sell a bike. We walked into Kegels, looked at a few bikes and were casually greeted buy guys that answered questions with no pressure. No games, no hassle just down to earth genuine customer service. Buying a bike should be a pleasure not a hassle. Thank you guys for a nice change of pace. We love the bike and will be back when we are ready to buy again. Thanks Joe and Johnny for an excellent buying experience. Shop Woodstock and you'll love Kegels. Just sayin.
Jamie, Rockford ILLINOIS
One of the best experiences I have ever had!
Kegel Rocks! I have never been treated this well. The level of knowledge and professionalism is second to none. Honestly if you are looking for a different ride or just need service or info check out Kegel! Ask for Joe Rigotti, Johnny Alex, and Rich Olson or many more on the job and ready to help. Thank you Rich for making this happen and thank you Kegel! I will always go to you in the future.
Dallas, South Beloit ILLINOIS
Johnny Alex is the guy to see
8/18/16
Just bought my bike from Kegel's. Love my bike and the service I got. Johnny Alex helped me find the right bike for me and was very knowledgeable about each bike I looked at. He was laid back and cool, not some pushy sales guy. Even though I bought my bike on consignment, he polished it by hand before I rode away. He took the time to make sure I knew how to use all the many features on my bike and even made sure the new hand grips and highway pegs were put on before I left. If you are looking for a bike, Johnny Alex is the guy to see.
Barry, Rochelle IL
BIG THANKS to Kurt
I would like to give a BIG THANKS to Kurt and the crew in the service dept. Thank you for taking good care of my 2014 flstc everything is working the way it should. Thanks for all your hard work, and washing my bike shows CLASS .Your new customer Gregg Fanis
Gregg, IL
We have been customers there for close to 30 years!
11/20/16
A real good place to do business. Everyone knows who you are when you walk in. We are always greeted respectfully and enjoy shopping there. We probably stop in too much, but it's fun to see what's new. We have been customers there for close to 30 years!
BUD, ROCHELLE ILLINOIS
Awesome!
This is my third motorcycle purchase from Kegel H-D. I am greeted and treated well by everyone at Kegel. The sale went smoothly from door in to door out. Rich Olson is an awesome salesman! I appreciate a job well done especially by people who love their jobs. Thank you to everyone but a big thank you to: Rich Olson, Eric Johnson, Malcolm Johnson, Gary Brawner, Kenny Kegel and Dean Hageman each one of you went above and beyond to make my purchase smooth, the accessories I wanted were the right fit and my bike was put together ship shape; ready for me to enjoy! I can't wait to put many miles on her.
Karla, Loves Park ILLINOIS
Tremendous
We just bought our first bike from Kegels. After renting a few times from Alan we knew we would be buying our bike there, just by the way he treated us. Johnny, Mark and Marvin were tremendous. They weren't pushy or bullish. All they wanted was to fit us with the perfect bike. I've never had a better sales experience. When you walk in their door you are treated so professionally. I recommend them to all my friends. If you're looking for a bike, please check them out, and come home to the family!
Bill, Dixon IL
Exceptional
3/2/18
This was my first bike purchase from Kegel's (my beautiful wife has bought two from them!!) What can I say that hasn't been said It's friggin Kegels family owned for over 100 years!! From the minute you walk in you know you're part of the family it doesn't matter if your buying a bike a part for your bike or a tee shirt. In closing I just have to say if your looking to make that big purchase of a bike you owe it to yourself to try Kegels first.
James, Byron OGLE
Always welcoming and friendly
If you are looking for a dealer who is friendly and helpful stop here. They are always welcoming and friendly. I've bought 4 bikes here